Shipping Policy
Last Updated: May 2026
Shipping Policy – ZYBS Medical Group
ZYBS Medical Group is committed to providing reliable and secure shipping for eligible products purchased through our website. This Shipping Policy applies to purchases made through ZYBS Medical Group and operated by Zybs Consulting LLC DBA ZYBS Medical Group.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and holidays.
Orders may require additional review for billing accuracy, shipping accuracy, fraud prevention, or product availability before shipment.
Customers will receive an order confirmation after purchase and shipping confirmation when tracking information becomes available.
Shipping Locations
Orders are shipped from Maryland, United States.
We currently ship within the United States. Shipping availability may vary depending on product availability, destination, and carrier limitations.
Estimated Delivery Times
Estimated delivery times may vary based on carrier service, destination, weather, holidays, and other operational factors.
Typical delivery estimates within the United States are:
- Standard Shipping: 3–7 business days
- Expedited Shipping, if available: 1–3 business days
Delivery estimates are not guaranteed.
Shipping Charges
Shipping charges, if applicable, are displayed during checkout before payment is completed.
Any free shipping offer applies only when clearly stated on the website or during checkout.
Order Tracking
Tracking information, when available, will be provided after the order ships.
Customers are responsible for entering complete and accurate shipping information at checkout.
Secure Delivery
Certain orders may require a signature upon delivery for security, product protection, or order verification purposes.
Customers should retrieve packages promptly after delivery. ZYBS Medical Group is not responsible for damage, theft, or environmental exposure after a carrier marks a package as delivered.
Product Handling and Storage
Some products, including electronic health-related devices, should be stored and handled according to the instructions provided with the product.
Customers should avoid prolonged exposure of delivered packages to extreme heat, cold, moisture, or other environmental conditions that may affect product condition.
Privacy and Shipping Information
Shipping information is used only as necessary to process, fulfill, and deliver customer orders. ZYBS Medical Group may share necessary shipping details, such as name, delivery address, and contact information, with shipping carriers or service providers involved in order fulfillment.
For more information about how customer information is handled, please review our Privacy Policy.
Delayed, Lost, or Damaged Shipments
Shipping carriers operate independently from ZYBS Medical Group, and delivery times may occasionally be affected by external circumstances.
If an order is significantly delayed, lost in transit, or arrives damaged, customers should contact us promptly.
For damaged deliveries, please retain the original packaging, shipping materials, and product contents so the issue can be reviewed properly.
Incorrect Shipping Information
ZYBS Medical Group is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided during checkout.
If a customer notices an address error after placing an order, they should contact us immediately. Address changes may not be possible once an order has entered processing or shipment.
Refused or Undeliverable Packages
Packages returned due to failed delivery attempts, refusal, or incorrect address information may be subject to additional shipping charges or restocking fees where permitted by law.
Regulated Product Notice
Products sold by ZYBS Medical Group are intended for lawful use as described in the product documentation and instructions.
If any product requires additional verification, professional credentials, prescription information, or other documentation under applicable law, ZYBS Medical Group may request such information before processing or shipping the order.
Medical Disclaimer
Product information provided on this website is for general informational purposes only and does not replace medical advice, diagnosis, or treatment from a licensed healthcare professional.
Customers should follow the instructions included with the product and consult a healthcare professional regarding medical questions, symptoms, readings, medication, or treatment decisions.
Contact Information
Zybs Consulting LLC DBA ZYBS Medical Group
Largo, Maryland, USA
Phone: +1 301-886-9007
Email: sales@zybsmedicalgroup.com
For shipping-related questions, please contact us using the information above.